000 00584nam a2200205Ia 4500
005 20250314055155.0
008 250313s9999 xx 000 0 eng d
020 _a1566237049
041 _aeng
082 _a658
_bCLE-f
100 _aClemmer, Jim.
245 0 _aFiring on all cylinders :
_bthe service/ quality system for high powered corporate performance.
260 _aNew York :
_bBusiness one Irwin,
_c1992.
300 _a392 p.
650 _aCustomer services.
650 _aTotal quality management.
700 _aOthers.
700 _aSheehy, Barry.
942 _2ddc
_cBK
999 _c1161
_d1161