000 | 00584nam a2200205Ia 4500 | ||
---|---|---|---|
005 | 20250314055155.0 | ||
008 | 250313s9999 xx 000 0 eng d | ||
020 | _a1566237049 | ||
041 | _aeng | ||
082 |
_a658 _bCLE-f |
||
100 | _aClemmer, Jim. | ||
245 | 0 |
_aFiring on all cylinders : _bthe service/ quality system for high powered corporate performance. |
|
260 |
_aNew York : _bBusiness one Irwin, _c1992. |
||
300 | _a392 p. | ||
650 | _aCustomer services. | ||
650 | _aTotal quality management. | ||
700 | _aOthers. | ||
700 | _aSheehy, Barry. | ||
942 |
_2ddc _cBK |
||
999 |
_c1161 _d1161 |